How to file an RTI for electricity bill dispute in West Bengal

The general guide on RTI for electricity bill dispute covers the full template, decision steps, case law and FAQs. This page focuses on the West Bengal-specific bits: which office to file at, what fee mode the state accepts, the online portal (if any), and where to escalate.

1. Identify the office. DISCOM CGRF / SDO is the standard target; in West Bengal, this is typically located at the district/tehsil headquarters.
2. Pay the fee as per state norms: Rs. 10 court fee stamp (state-specific); not IPO.
3. File: online via https://wbic.gov.in/ OR by Speed Post to the office, with acknowledgment.
4. Track: 30-day clock starts from the date of receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the First Appellate Authority (FAA) — typically the office one rung above the PIO.
2. Day 75-76: file Second Appeal to the West Bengal State Information Commission.
3. Parallel pressure: file a CPGRAMS grievance (pgportal.gov.in) and (where the state has one) a state-level grievance helpline.

“Application under §6 RTI Act 2005 — electricity bill dispute in West Bengal (give specific application/file number, dates, and the 5 specific questions).”

For the complete template including the 5 questions, illustrations, common mistakes and FAQ, read the full RTI for electricity bill dispute guide.

• All RTI schemes for West Bengal
• RTI for electricity bill dispute across all states
• State portals directory

• RTI Act 2005 §§6, 7, 19.
• Electricity Act 2003 §42 + SERC tariff orders; CEA Metering Regulations 2006.
• West Bengal state RTI rules (latest revision).

Last reviewed: 25 April 2026.