State RTI Portal Rankings 2026: Which Work Best for Citizens

We graded every live portal between 1 March and 15 April 2026 on 10 criteria. Each criterion scored 0 to 5 points, totalling 50.

Rank	Portal	Score / 50	Tier	Direct filing link
1	Central Government	48	Benchmark	rtionline.gov.in
2	Kerala	45	Tier 1	keralartionline.gov.in
3	Maharashtra	42	Tier 1	rtionline.maharashtra.gov.in
4	Karnataka	41	Tier 1	rtionline.karnataka.gov.in
5	Delhi	40	Tier 1	rtionline.delhi.gov.in
6	Odisha	36	Tier 2	rtiodisha.gov.in
7	Himachal Pradesh	34	Tier 2	admis.hp.nic.in/himrti
8	Andhra Pradesh	32	Tier 2	rti.ap.gov.in
9	Gujarat	30	Tier 2	rti.gujarat.gov.in
10	Punjab	28	Tier 3	rtionline.punjab.gov.in
11	Haryana	26	Tier 3	cmoffice.haryana.gov.in/rti
12	Tamil Nadu	24	Tier 3	tnsic.tn.gov.in
13	Madhya Pradesh	22	Tier 3	rtionline.mp.gov.in
14	Bihar	20	Tier 3	birtips.bihar.gov.in
15	Telangana	19	Tier 4	tsic.telangana.gov.in
16	Rajasthan	17	Tier 4	rti.rajasthan.gov.in
17	West Bengal	16	Tier 4	rti.wbic.in
18	Uttar Pradesh	14	Tier 4	upsic.up.nic.in (unreliable)
-	Other States and UTs (no portal)	-	Post only	See Portals Directory for addresses

Tiers: 1 Excellent (40 plus), 2 Solid (30-39), 3 Partial (20-29), 4 Unreliable (below 20), Post only (no functional portal).

Score breakdown: Registration 5, Payment 5, Form UX 5, Status 5, Notifications 5, Appeals 4, Language 4, Mobile 5, BPL 4, Delivery 3.

Why it ranks highest among States. Kerala's portal has single-screen registration (email OTP), supports UPI plus cards plus net banking, and sends SMS acknowledgements within an hour of filing. The status tracker shows every movement of the file, including the officer's designation at each step. Second-best in India after Central. Malayalam and English available, Hindi partial.

Caveats. First appeal under Section 19(1) must be filed by post for most departments, though the portal accepts it in scanned form for some.

Deep link: Kerala RTI rules.

Registration requires email plus mobile OTP. Accepts IPO for postal-route filers who want to keep the portal record. Strong audit trail for every application. Marathi, Hindi, and English on the UI.

Soft spot. The portal sometimes loses attachments; always keep a local backup. Speed Post a parallel copy for applications that matter.

Deep link: Maharashtra RTI rules.

Integrated with Seva Sindhu so Aadhaar-holders can auto-fill applicant details. UPI is the default payment. Clean dashboard. Kannada UI.

Soft spot. SMS alerts are SIM-provider dependent; some Karnataka users report delays.

Deep link: Karnataka RTI rules.

The Delhi-Government-only portal (does not cover Municipal Corporations). Fast payment, reliable, tight integration with the State Information Commission.

Soft spot. If your request concerns an MCD matter (garbage, street, property tax), the portal routes it to the Delhi Government, which then rejects or transfers under Section 6(3). Use the MCD grievance portals for municipal matters.

Deep link: Delhi RTI rules.

Works for State departments. Oriya UI. IPO uploads accepted. Status tracker occasionally lags 24-48 hours behind actual file movement.

Deputy Commissioner routes work well. Limited payment options (card and net banking only; UPI partial).

Working but slow. Replies tend to come at the last day of the 30-day window.

Portal covers State-level departments only. Local bodies (Panchayats, Corporations) not fully indexed. Gujarati and English UI.

For these portals, always file a parallel Speed Post with a Rs 10 Indian Postal Order. Treat the online submission as a convenience, not the primary record.

• Punjab (28/50): Application intake works; routing to PIOs is inconsistent.
• Haryana (26/50): Best for CM-Office complaints; other departments patchy.
• Tamil Nadu (24/50): SIC-side functional; first filing by post.
• Madhya Pradesh (22/50): Intermittent. Retry once if the first submit fails.
• Bihar (20/50): Many departments not onboarded.
• Telangana (19/50): SIC-side only.
• Rajasthan (17/50): Mostly for SIC appeals.
• West Bengal (16/50): SIC-side, patchy.
• Uttar Pradesh (14/50): Form accepts applications; delivery to PIOs is unreliable.

Filing is by Speed Post with Rs 10 IPO addressed to the PIO of the concerned department. Covered States and UTs:

• Arunachal Pradesh, Assam, Chhattisgarh, Goa, Jammu and Kashmir, Jharkhand, Ladakh, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Uttarakhand.
• All Union Territories except Delhi.

Use the First RTI template and send by Speed Post. Keep the post receipt. See the State RTI Portals Directory for the correct State Secretariat addresses.

1. Test a throwaway RTI first. Ask for something trivial (like a copy of the latest departmental circular). This tests the full pipeline and gives you a test case number.
2. Screenshot every screen. Portals occasionally drop applications. A screenshot plus email acknowledgement is your proof.
3. Use the two-channel rule on any RTI that matters. File online AND send by Speed Post with Rs 10 IPO marked “Parallel to online application no. [X]”. Keep both receipts.
4. BPL? Upload the card at registration. Do not wait to be asked.
5. Set calendar reminders at day 25 and day 31. Day 25 is when you should follow up by email; day 31 is when the first appeal clock starts under Section 19(1).
6. For an active case, log in at least weekly to check the status, even if the portal promises SMS alerts.
7. Keep the portal's helpline on speed dial. Central helpline: 1800-XXX-XXXX (check rtionline.gov.in). Kerala: see footer of keralartionline.gov.in.

• Trusting an unreliable portal with a time-sensitive RTI. File parallel post.
• Paying an additional amount the portal demands without asking why. State rules set the fee; unusual add-ons are appealable.
• Filing the same RTI multiple times to the same portal. Creates duplicate case numbers that slow processing.
• Ignoring the acknowledgement email for 30 days, then claiming “no reply”. Check your spam folder; portal emails often land there.
• Filing to the wrong jurisdiction. Municipal RTIs go to the city RTI cell, not the State portal. See Central vs State RTI: Which Should You File?.

Yes. State portals are upgraded and regressed on a regular cycle. The ranking above was frozen on 15 April 2026. We revisit every six months; the next refresh is October 2026.

rtionline.gov.in covers Central Government only. For State matters, you must use the State's own portal or post.

Not directly. You can file a complaint before the State Information Commission under Section 18 for systemic failure of the public authority to maintain access. The CIC has observed that poorly-maintained online portals amount to a violation of Section 4 obligations (Anjali Bhardwaj v. UoI, 2019).

Gujarat dropped from 34 to 30 after local-body matters stopped routing through the portal in late 2025. Panchayat and Municipal RTIs now need a direct approach.

Correlated but not causal. States with high portal scores also tend to have better PIO training, more staff, and fewer backlogs at the Information Commission. Portal quality is a leading indicator, not the cause.

Find your State in the table above. If it scores 30 or higher, file online using the direct link. If it scores under 30, download the First RTI template and send by Speed Post with a Rs 10 IPO. For the Central route, go straight to rtionline.gov.in. For fee specifics, see Fees by State (2026).

• RTI Fees by State and Online Portal Directory
• State RTI Portals Directory (full reliability grading)
• Central vs State RTI: Which Should You File?
• File RTI Online in India: 12 Steps (Central)
• rtionline.gov.in walk-through
• First RTI Template (Copy-Paste)
• First Appeal Template (30-day rule)
• All RTI Rules (Central, State, UT, DPDP 2025)
• Why RTI Gets Rejected (and Fixes)
• Using AI to Draft Your RTI

1. Right to Information Act, 2005, Sections 4, 6, 7, 19, 27, 28.
2. Central Information Commission, Annual Report 2023-24.
3. Anjali Bhardwaj v. Union of India, (2020) 11 SCC 345.
4. State Information Commission annual reports (verified April 2026).
5. Portal testing conducted 1 March to 15 April 2026 by RTI India editorial team.
6. Government of India, rtionline.gov.in.

Last reviewed on: 20 April 2026 Last reviewed: 24 April 2026.