Plain-English summary. If your marriage registration is stuck at the Sub-Registrar (Marriages) office — whether under the Hindu Marriage Act, the Special Marriage Act, or your state's Compulsory Marriage Registration Act — you don't have to keep going back to the counter. The Right to Information Act, 2005 lets you ask the office, in writing and for free, exactly what is pending and from whom. They have 30 days to reply. The marriage certificate is needed for spouse visa, joint home loan, joint bank/property, succession, name change, and PAN/Aadhaar updates — so the delay can cost real money. No legal jargon. No fees beyond ₹10.
Nikita Shenoy, 29, Bengaluru. Married Karthik on 11 January 2026 in a temple ceremony at Mookambika, then booked an online slot on the Kaveri Online Services portal for marriage registration on 18 January at the Sub-Registrar (Jayanagar) office. SBI had pre-approved a joint home loan of ₹62 lakh, conditional on the marriage certificate. After 8 weeks of “your application is in pending status” on Kaveri, with the SBI sanction letter expiring on 30 March, she filed an RTI on 14 March.
“Every time I called the Kaveri helpline they said 'pending with the registrar — please wait'. The SBI manager said the sanction would lapse on 30 March and we'd have to re-apply at the new (higher) interest rate. A friend who works in Bengaluru Corporation told me to file an RTI to the Sub-Registrar (Jayanagar). I posted on 14 March — registered, ₹10 IPO. On 19 March, just five days later, I got a phone call from the Sub-Registrar's office saying my second witness's Aadhaar back side had not uploaded properly on the Kaveri portal — they needed a fresh upload. I uploaded the same evening. Certificate was issued on 23 March. SBI disbursed the loan on 27 March, three days before the sanction expiry. ₹10 saved a 0.5% interest hike on a ₹62 lakh loan.”
—Nikita, March 2026
This is the most common stuck-marriage-certificate pattern in 2026: the online portal accepts the application, but a small upload defect (fuzzy ID, missed witness affidavit, religion-conversion certificate not attached) blocks the file silently. The portal status doesn't say so. An RTI surfaces the exact defect.
You may have tried the state's online portal — Kaveri Online (Karnataka), IGR Maharashtra, Delhi e-District, TN Registration, Telangana Dharani, AP Registration, WB e-Marriage — and the helpline number on it. These are great for booking slots and uploading documents. But:
In short, the portal is a request. An RTI is a legal claim on your right to know.
Marriage registration in India is governed by one of three statutes (depending on your case):
The PIO is the Sub-Registrar / Marriage Officer himself or a designated officer in the same office.
You don't always need a personal name. The address line is:
The Public Information Officer (Sub-Registrar / Marriage Officer) Office of the Sub-Registrar (Marriages), [district / sub-district] [full postal address]
For Special Marriage Act cases:
The Public Information Officer (Marriage Officer under the Special Marriage Act, 1954) Office of the District Registrar, [district] [full postal address]
Keep questions specific and factual.
[Your full name] [Your address] [Phone] · [Email] [Date] To, The Public Information Officer (Sub-Registrar / Marriage Officer) Office of the Sub-Registrar (Marriages), [district] [postal address] Subject: RTI application under §6(1), RTI Act 2005 — status of marriage registration Sir/Madam, I request the following information under §6(1) of the Right to Information Act, 2005, regarding the registration of the marriage between: Husband: [full name, age, address] Wife: [full name, age, address] Date of marriage: [DD-MM-YYYY] Place of solemnisation: [venue, district] Statute under which registration is sought: [Hindu Marriage Act, 1955 §8 / Special Marriage Act, 1954 §15 / state Act — name] Application reference no.: [from state portal — Kaveri / IGR / e-District etc.] Date of online application / appointment: [DD-MM-YYYY] Information sought: 1. The current status of the above marriage registration, in writing. 2. If the registration is pending, the **specific reason** with reference to the relevant section/rule of the [HMA / SMA / state Act]. 3. Whether all witness affidavits, ID proofs, age proofs, and (for SMA) the **30-day notice period under §6** have been completed; if any document is missing, the **exact list** required from the applicants. 4. For SMA cases: copies of any **objection** filed during the §6 notice period and the action taken on each. 5. The name and designation of the **dealing officer** and the **registering officer** handling the file. 6. The expected date of issue of the marriage certificate, or the next administrative step required. 7. A copy of the office's **citizen charter / SLA** for marriage registration in the relevant district. Fee: I enclose Indian Postal Order No. [number] dated [date] for ₹10 in favour of "Accounts Officer, [office]". I declare that I am a citizen of India. Thank you, [Signature] [Name]
Registered Post with Acknowledgement Due (AD) — about ₹40-60. Keep the receipt and the returned AD card. Hand delivery with a stamped duplicate copy is also valid.
The First Appellate Authority (FAA) is usually the District Registrar (one rank above the Sub-Registrar) or the Inspector General of Registration (IGR) of the state. Address it the same way:
To, The First Appellate Authority (District Registrar / IGR) Office of the District Registrar, [district] [address] Subject: First Appeal under §19(1), RTI Act 2005 Sir/Madam, I filed an RTI application dated [original date] (acknowledged on [AD date]). The 30-day window under §7(1) ended on [day 30]. I have received [no reply / a vague reply not addressing my questions]. I therefore file a First Appeal under §19(1) of the RTI Act 2005. I attach: (a) copy of original RTI, (b) postal AD acknowledgement, (c) PIO's reply if any. I request that the FAA direct the PIO to provide the information sought, and pass any further orders the FAA deems fit including action under §20 for the deemed refusal. [Signature]
If the FAA fails within 45 days (the §19(6) cap), file a Second Appeal under §19(3) to the State Information Commission (SIC). Most SICs accept e-Second Appeals and conduct hearings by video conference.
Last reviewed: 26 April 2026.