Plain-English summary. If your salary slip shows a PF deduction every month but your UAN passbook keeps showing zero (or the same balance for months), your employer is most likely collecting your PF and not handing it over to EPFO. This is illegal — and a free RTI to the EPFO Regional Office (RPFC) where your employer is registered will force them to investigate, recover the money with 12% interest plus 25% damages, and even file a criminal case under IPC §405-406 for breach of trust. This page tells you exactly what to write, where to send it, and how the §7A inquiry works. No legal jargon. No fees.
Ritu Sharma, 31, marketing executive in Gurgaon. Joined a midsize SaaS company in October 2024. Her salary slip every month showed a PF deduction of ₹4,200 (employee share) and an equal employer contribution. Her UAN passbook never updated. HR said “EPFO portal issue, will be fixed.” Eight months in, she had ₹33,600 of her own money plus another ₹33,600 of employer share — ₹67,200 — completely missing.
“By April 2025 I was sure something was wrong. I asked HR for the ECR (the monthly challan EPFO needs). They never sent it. The CFO stopped taking my calls. I resigned in March 2025. My final settlement showed PF deductions till the last day — but my UAN balance was still ₹0. I filed an RTI to PIO RPFC Gurgaon-South on 14 April 2025 with one postal order of ₹10. Reply came on 9 May. It said in writing: 'Establishment has not filed Electronic Challan-cum-Return (ECR) since December 2024. A §7A inquiry has been initiated.' Two months later the RPFC passed an order — employer to deposit ₹67,200 + ₹8,400 interest + ₹16,800 damages = ₹92,400, within 60 days. The promoter tried to delay; an FIR was filed under IPC §406 by the enforcement wing. Money hit my UAN by August. I never paid an agent. I sent one ₹10 RTI.”
—Ritu, August 2025
This is depressingly common. EPFO's own enforcement reports (2024) flag that roughly 2 lakh establishments default on monthly ECRs each quarter. The good news: the EPF & MP Act 1952 gives RPFCs the power to act fast — but they only act when a member raises a formal complaint. RTI is the cleanest, fastest way to put your case on file.
You may have already tried EPFO's grievance portal (EPFiGMS — epfigms.gov.in), the EPFO toll-free 14470, or even your state Labour Commissioner. These are real routes, but each has a weakness:
In short: an RTI converts your complaint from a customer-service ticket into a legal record that the RPFC must answer.
Before filing, get hard proof.
You will usually see one of these red flags:
Save screenshots and the PDF. Attach them to your RTI as proof.
The PF account is held at the Regional Provident Fund Commissioner (RPFC) office covering your employer's establishment, not where you live. To find it:
Larger states have Sub-Regional Offices (SROs) as well. Either RO or SRO is fine — they will internally route.
At every RPFC office, the Public Information Officer (PIO) by default is the Assistant Provident Fund Commissioner (APFC). The First Appellate Authority is the Regional Provident Fund Commissioner (RPFC). You don't need their personal name — the title is enough.
The Public Information Officer (Assistant Provident Fund Commissioner) Regional Office of EPFO, [office name] [full postal address]
Same as any RTI:
If you are BPL, the fee is waived — attach a copy of your ration card.
Be specific, factual, and ask for the things only EPFO can confirm — ECR filing status, last challan date, employer compliance history, action taken/initiated.
[Your full name] [Your address] [Phone] · [Email] [Date] To, The Public Information Officer (Assistant Provident Fund Commissioner) Regional Office of EPFO, [city] [postal address] Subject: RTI application under §6(1), RTI Act 2005 — non-deposit of EPF contribution by my employer Sir/Madam, I am a member of the Employees' Provident Fund. My employer has been deducting EPF from my monthly salary but the amount is not appearing in my UAN passbook. I request the following information under §6(1) of the Right to Information Act, 2005: UAN: [12-digit UAN] Member ID / Establishment ID: [as on EPFO portal, e.g., GNGGN1234567000] Name as per EPF record: [name] Employer name: [registered name of company] Employer address: [registered address] Period of grievance: [DD-MM-YYYY] to [DD-MM-YYYY] Information sought: 1. The dates and amounts of all Electronic Challan-cum-Return (ECR) filings made by the above establishment for the period mentioned, with the share-wise break-up (employee + employer) credited against my UAN. 2. The list of months during the above period for which the establishment has **not filed any ECR** for me. 3. Whether any deficiency or default notice has been issued to the establishment under §7A of the EPF & MP Act 1952, and if yes, the date and outcome. 4. The current compliance status of the establishment — whether it is marked as a **Defaulter** under the EPFO Defaulters list, and the total dues outstanding. 5. The name and designation of the **Enforcement Officer / Compliance Officer** assigned to this establishment. 6. The action that the office has taken or proposes to take on receipt of this application, including: (a) initiation of inquiry under §7A, (b) levy of interest under §7Q (12% per annum), (c) levy of damages under §14B (up to 25% per annum), (d) recovery proceedings under §8, (e) prosecution under §14 of the Act and/or IPC §405-406 for criminal breach of trust. 7. A copy of the deficiency memo, if any, served on the employer. Fee: I enclose Indian Postal Order No. [number] dated [date] for ₹10 in favour of "Accounts Officer, EPFO". I declare that I am a citizen of India. Thank you, [Signature] [Name]
Always use Registered Post with Acknowledgement Due (AD) — about ₹40-60.
You can also hand-deliver and demand a stamped acknowledgement on a duplicate copy. Either is valid under §6(1).
The 30-day clock runs from the date of receipt at the office (the AD card date), not the posting date.
While you wait, also do these in parallel — they don't replace the RTI but they speed things up:
If the PIO is silent on Day 31, that is §7(2) deemed refusal — file a free First Appeal at once.
The RTI reply usually moves your case from “complaint” to “compliance action”. Here is what the EPFO machine does:
This is a real legal sequence. It is not a polite request — it is a statutory recovery proceeding triggered by your one-page RTI.
File a First Appeal under §19(1) — free, registered post, 30-day clock.
The First Appellate Authority at most RPFC offices is the Regional Provident Fund Commissioner (RPFC) himself/herself.
To, The First Appellate Authority (Regional Provident Fund Commissioner) Regional Office of EPFO, [city] [address] Subject: First Appeal under §19(1), RTI Act 2005 — non-deposit of EPF by employer Sir/Madam, I filed an RTI application dated [original date] (received by your office on [AD date]) seeking information about the non-deposit of EPF by my employer M/s [name]. The 30-day window under §7(1) ended on [day 30]. I have received [no reply / a vague reply not addressing my questions]. I file this First Appeal under §19(1), RTI Act 2005, and request that the FAA direct the PIO to provide the information sought, and pass any further orders deemed fit including penalty under §20 for the deemed refusal. Enclosed: (a) copy of original RTI, (b) postal AD acknowledgement, (c) PIO's reply if any. [Signature]
If the FAA also fails within 45 days (the §19(6) cap), file a Second Appeal to the Central Information Commission (CIC) at https://cic.gov.in. The CIC's online portal accepts e-Second Appeals; hearings are mostly by video conference. The CIC can impose ₹250/day penalty (up to ₹25,000) on the silent PIO under §20(1).
If your RTI reply confirms non-deposit and the §7A order has been ignored by the employer, you can directly file an FIR at the local police station under:
Take the §7A order copy + RTI reply + salary slips to the police. If the police refuse, file a private complaint to the local Magistrate under CrPC §156(3) (now BNSS §175(3) post-2024).
Q. My employer says “EPFO portal issue” — should I wait?
No. EPFO's portal is stable. The phrase is almost always a stall. File the RTI now; the reply will tell you exactly which months no ECR was filed.
Q. My employer has shut down. Can I still recover?
Yes. Under §8 the RPFC can recover from the directors/promoters personally if the establishment has wound up. File the RTI naming the directors. Many promoters open a new firm with a different PAN — EPFO's enforcement wing tracks this.
Q. I'm still working there. Will the employer fire me for filing an RTI?
The employer will not be told who filed the RTI — the PIO does not name the applicant in any communication to the employer. Internal action will look like a routine compliance audit.
Q. The deduction is shown on the salary slip but the offer letter says “CTC includes PF”. Does that change anything?
No. Once the deduction is shown, the amount belongs to you and must be deposited. CTC framing is irrelevant to §6 of the EPF Act.
Q. Can I claim damages personally?
The §14B damages are paid into the EPFO fund (which then credits your account). You also get §7Q interest at 12% — paid to your account directly. So yes, you recover principal + interest; damages are a deterrent on the employer.
Q. How long does §7A take?
Typical timeline: 3-6 months from RTI filing to final §7A order. Recovery can take another 2-4 months. Faster if the employer cooperates; slower if they appeal to the Employees' Provident Funds Appellate Tribunal (EPFAT).
The plain-language guide above is enough for almost every non-deposit case. The section below is for those who want the full statutory map, case law, and §7A procedure — useful if your employer is fighting back, if the PIO has rejected your RTI on a specific exemption, or if you are escalating to the EPFAT or High Court.
Your employer holding back your PF is not an accounting glitch — it is a criminal breach of trust and an offence under §14(1A) of the EPF Act. The good news: you don't need a lawyer, an agent, or a tout. A ₹10 RTI to the right RPFC office triggers a §7A inquiry, recovers your money with 12% interest plus damages, and can put the promoter behind bars. Ritu got back ₹92,400 in four months. The same path is open to you.
Don't wait for the company to “sort it out”. Once the deduction stops being deposited, every month of silence loses you matching contribution + interest forever.
Last reviewed: 26 April 2026 by RTI Wiki editorial team. If you spot an error or an out-of-date phone/address, please post on the Q&A forum or write to admin@bighelpers.in.