If mutual fund redemption delayed, collect the account, application, transaction, policy, property, employee, pension, scholarship or bill reference and send one precise written complaint to the office that can correct the record or release the money. Ask for a written reason if the request is refused or kept pending. Escalate with the same evidence bundle to AMC, RTA, depository participant, broker grievance cell and SEBI SCORES. Use RTI only for records held by a public authority: file movement, deficiency notes, dispatch records, sanction details, payment advice, inspection reports or reasons recorded on file.
Step 2: define the exact defect. Write one sentence that explains the problem: money matured but was not credited, TDS was wrongly deducted, closure was refused, nominee update was rejected, mutation was ordered but not implemented, the bill contains duplicate charges, claim documents are shown missing, or payment is approved but unreleased. A narrow statement gets better results than a long grievance history.
Step 6: use the correct external forum. Use SEBI SCORES or the other official source linked below where it fits the subject. For consumer-service disputes, consider National Consumer Helpline and e-Daakhil. For public departments, CPGRAMS, state grievance portals and RTI may help. For high-value or time-sensitive cases, take professional advice before limitation expires.
See MF Redemption and SIP Cancellation and How to File RTI.