Reviewed on: 2026-06-12.
Your municipality is taxing one property twice. Two Property Identification numbers (PID), or two khata or assessment numbers, point to the same house or flat, and you are getting two demands. Do these things first.
A typical case from Pune: Anjali owns one flat but the municipal system shows two property numbers for it after a software migration. Both raise an annual demand. She keeps paying both for two years before noticing. The municipal body can cancel the duplicate and, in genuine double-payment cases, adjust the excess against future tax once the de-duplication is verified.
Knowing the cause helps you tell the office exactly which entry to retire.
To, The Revenue Officer / Commissioner [Name of Municipal Corporation / Council / Panchayat] Date: [DD/MM/YYYY] Subject: Cancellation of duplicate property tax assessment - two PIDs for one property at [address] - request to retain PID [correct] and cancel PID [duplicate], and adjust excess tax paid Sir/Madam, I own one property at [full address]. Your records carry two assessments for this single property: PID/Assessment A (correct): [number], built-up area [area], owner [name]. PID/Assessment B (duplicate): [number], built-up area [area], owner [name]. PID A matches my registered sale deed [document number] dated [date], my khata, and my sanctioned plan. PID B is a duplicate of the same property and should not exist. I request you to: 1. Verify both PIDs against my title and building records. 2. Cancel the duplicate PID B and retain PID A. 3. Adjust or refund the tax of Rs [amount] I have paid against the duplicate PID for the years [years], as supported by the receipts enclosed. Please acknowledge with a complaint or token number and confirm the expected timeline. Documents enclosed: both tax bills, sale deed, khata extract, sanctioned plan, tax-paid receipts, identity proof. Yours faithfully, [Name, address, mobile, email]
| Step | Use when | Where |
|---|---|---|
| 1 | Two PIDs billing one property | Written de-duplication request to the ward or zonal Revenue Officer |
| 2 | No action in a reasonable time | Municipal Commissioner or Additional Commissioner (Revenue), in writing |
| 3 | Excess paid, refund or adjustment due | Same request, with both tax-paid receipts, asking for adjustment in the next demand |
| 4 | Office unresponsive | State municipal grievance or CM helpline portal, and RTI to the municipal PIO |
A municipal corporation, council or nagar panchayat is a public authority, so RTI works directly against it. File through your state RTI portal or by post to the municipal PIO. Ask for a certified copy of both assessment records, the date and basis on which the duplicate PID was created, the file notings on your de-duplication request, and the rule or circular under which a property may carry only one assessment. A dated RTI reply showing that the second PID was opened in error often pushes the de-duplication through faster than the complaint alone. RTI gets you the records and a time-bound answer; the cancellation and any refund are decided by the municipal revenue office.
Usually a database migration, a GIS re-survey, a fresh self-assessment, or a sale or mutation created a new assessment while the old one stayed live. The result is two numbers billing one property. The municipal revenue office can cancel the duplicate once it verifies your title and building records.
Pay the genuine PID so you do not fall into arrears. Record the duplicate demand as disputed in writing before its due date, so penalty does not build up while the de-duplication is decided. Do not simply ignore it without putting the dispute on record.
If you paid both for the same property, ask for the excess to be refunded or adjusted against the genuine PID's future demand. Attach the tax-paid receipts for both. Many municipal bodies adjust the excess in the next demand once the duplicate is cancelled.
The municipal revenue branch, usually the ward or zonal Revenue Officer, with escalation to the Municipal Commissioner. The de-duplication is a municipal record correction, separate from any correction needed in the land record or the registered EC.
Many city portals let you raise a grievance or correction ticket and track it, but the cancellation is verified and ordered by the revenue office. Use the portal if it has the option, and keep the token. Otherwise file the written request at the office.
Not directly. The tax PID is a municipal billing record. Your khata and the registered EC are separate. But if the duplicate PID arose from a sale or sub-division, check that your khata and mutation are also correct so the problem does not return.
Download the duplicate property tax assessment checklist (PDF).