Income Tax helpline 1800-180-1961 — full guide (2026)

• Phone: 1800-103-4455 (CPC) · 1800-103-0025 (e-filing)
• Address: CPC Bengaluru: Centralized Processing Centre, Income Tax Department, Bengaluru 560500
• Email: efilingwebmanager@incometax.gov.in
• Hours: 24×7 IVR · agents Mon-Sat 8am-10pm

Check status at incometax.gov.in. Outstanding demand often blocks refund.

Use incometax.gov.in → Quick Links. Penalty Rs 1,000 if not linked.

Re-issue intimation via e-filing portal.

File rectification u/s 154 OR appeal u/s 246A.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

• All 30 helplines + grievance routes
• AI RTI Drafter — auto-fills PIO
• All state RTI portals
• Full RTI Playbook

Last reviewed: 25 April 2026.