EPFO is a public authority under the Employees' Provident Funds and Miscellaneous Provisions Act 1952 and a notified body under the RTI Act 2005. Every claim, Form 19, 10C, 10D, 31, 13, 14, leaves an audit trail of scrutiny, dealing assistant noting, section supervisor approval and SO authorisation. An RTI under Section 6 to the regional EPFO PIO asking for the scrutiny sheet, KYC trail, employer compliance and the present custodian of your file normally fixes most rejections within 30 days.
Use this guide if (a) your final PF settlement (Form 19 or 31) was rejected; (b) EPS-95 pension Form 10D is stuck; © PF transfer (Form 13) on UAN merger has not happened; (d) UAN KYC seeding has been pending for months; (e) employer is not depositing your share; (f) higher-pension option is unresolved.
EPFO's own Citizen's Charter promises 7 to 20 days for most claims; failure beyond that is grounds for an EPFiGMS grievance plus an RTI.
To, The Public Information Officer, Regional Provident Fund Office, [Region] [Full address] Subject: RTI under Section 6 regarding [Form 19 / 10C / 10D / 31 / 13] claim for UAN [number], PF account [number], claim ID [number] Sir / Madam, I, [Full name], a citizen of India, member UAN [number], PF account [number], request the following under the RTI Act 2005. Fee of Rs. 10 paid online / by IPO. In respect of my claim of [type] dated [DD/MM/YYYY], claim ID [number], for the establishment [name and code]: 1. Date of receipt of the claim in your office. 2. Present status and present custodian (dealing assistant, SO, RPFC). 3. Scrutiny sheet, including all observations recorded by the dealing assistant. 4. Reason recorded in writing for any rejection, deferment or query. 5. KYC seeding log for my UAN, including bank validation, Aadhaar seeding, PAN seeding and date of each. 6. Employer compliance trail: month-wise contribution received, defaults if any, and any ongoing inquiry against the employer. 7. Date and number of any communication issued to me from your office. 8. Calculation sheet for the eligible amount (final settlement / advance / pension), including TDS workings and Form 15G / 15H acceptance. 9. Date by which the claim is expected to be settled per the EPFO Citizen Charter. 10. Standard Operating Procedure for the claim type in 2026. I invoke Section 10 (severability) and Section 6(3) (transfer to right office). I undertake to pay further fee under Section 7(3). Yours faithfully, [Signature, name, date]
Common reasons: KYC mismatch, signature mismatch, joint declaration not received, employer not having attested, date of joining / leaving mismatch, PAN not seeded for taxable withdrawals. The RTI scrutiny sheet identifies which.
Yes. The month-wise contribution received under your UAN against the employer's establishment code is part of your record.
No, Section 8(1)(j). Ask only for your own data and aggregated employer compliance.
EPS-95 pension requires 10 years of pensionable service. With less than 10 years, only Form 10C scheme certificate or withdrawal benefit is available.
Yes, partial withdrawal under Form 31 for specified purposes (illness, education, marriage, house, COVID, unemployment). The reasons must match the rule book; ask for the rule reference if rejected.
The transfer is logged under the destination office. RTI to the destination RPFC's PIO with claim ID and source establishment.
Yes, through rtionline.gov.in.
Last reviewed: 9 May 2026.