Sample RTI: UDID Disability Card, Medical Board and Pension Linkage

• Online application on swavlambancard.gov.in stuck for weeks at “Pending at CMO” or “Medical Board Awaited”.
• Medical board appointment never scheduled, despite the 30-day window in the RPwD Rules.
• Disability percentage assessed below the threshold for benefits without the assessment record being shared.
• Certificate issued with wrong category (locomotor instead of multiple, mental illness instead of intellectual, etc.).
• Disability pension, scholarship, or employment-quota benefit held up despite a valid UDID card.
• Re-evaluation request after a permanent-disability misclassification.
• Loss of UDID card and re-issue request not processed.

• Medical opinion / clinical re-assessment: an RTI does not change the medical board's clinical opinion; it only gets you the record. For re-assessment, file an appeal before the State Commissioner for Persons with Disabilities under the RPwD Act.
• Compensation claim for negligence: file before the State Consumer Commission.
• Asking for another applicant's medical board record: refused under Section 8(1)(j); medical records of any patient are highly sensitive personal data.
• Aadhaar mismatch: fix on UIDAI portal first.

• Quote your UDID Application Number and the Aadhaar last 4 digits.
• State the District Hospital or designated medical authority where the board sits.
• Specify the type of disability as recorded on your application.
• Ask for the medical board minutes, the assessment percentage worksheet, and the certificate dispatch register.
• For pension or scholarship linkage, ask for the bridging document between UDID and the welfare scheme record.
• Use the 48-hour life-or-liberty proviso if denial of a benefit is causing immediate hardship (no income, no medication, no admission).
• Send by Speed Post (Acknowledgement Due).

The medical-board record is sensitive personal data under the Digital Personal Data Protection Act, 2023, and Section 8(1)(j) of the RTI Act. You may ask only for your own record (or that of a minor child / legal ward, on attaching guardianship proof). Another applicant's medical record cannot be obtained even if you are advocating on their behalf, unless that applicant signs the request.

To
The Public Information Officer
Office of the Chief Medical Officer / District Hospital Medical Board
[District], [State]
[Full postal address, PIN]

Copy to:
1. PIO, Department of Empowerment of Persons with Disabilities,
   Ministry of Social Justice and Empowerment, New Delhi.
2. PIO, Department of Social Welfare, [State].

Subject: Application under Section 6(1) of the Right to Information Act, 2005:
       Records on UDID application, medical board and benefit linkage

Sir / Madam,

1. I, [Full name], a citizen of India residing at [full address], apply under
   Section 6(1) of the Right to Information Act, 2005 for the records below.
   This request invokes the proviso to Section 7(1) where benefits depend on
   the certificate.

2. Particulars for record-identification:
       UDID Application No   : ________________
       Aadhaar last 4 digits : XXXX
       Type of disability    : ________________
       Date of application   : ________________
       District Hospital     : ________________

3. Information sought (please supply certified copies):
   (a) Status of my UDID application as on date of reply, with date of last
       action and the officer presently holding the file.
   (b) Date of medical-board appointment given to me. If no date has been
       given, the reasons recorded.
   (c) Certified copy of the medical-board minutes for my case, including
       the percentage assessment worksheet and the specialists' notes.
   (d) Certified copy of the disability certificate, if issued, with date
       of issue and despatch register entry.
   (e) Reasons recorded for any rejection or downgrading of disability
       percentage.
   (f) Status of my linked benefit (disability pension / scholarship /
       employment quota / travel concession), with the bridging document
       between UDID and the benefit register.
   (g) Standard Operating Procedure of the medical board fixing the
       time-line for application, board, and certificate despatch.

4. I enclose Rs 10 by Indian Postal Order in favour of the Accounts Officer
   of the public authority. (BPL applicants: claim Section 7(5) exemption.)

5. Please send the reply to the address below by Registered Post.

Yours faithfully,
Signature
Name    : ___________________
Address : ___________________
Date    : ___________________

To
The First Appellate Authority
[Office of the Chief Medical Officer / Department of Social Welfare]

Subject: First appeal under Section 19(1) of the Right to Information Act, 2005:
       Non-supply of records on UDID application and medical board

Sir / Madam,

1. I filed RTI dated [DD/MM/YYYY] (Speed Post No. [XXXX]) seeking the records
   listed therein.

2. The 30-day / 48-hour period under Section 7(1) of the RTI Act, 2005
   expired on [DD/MM/YYYY]. The PIO has not replied / has replied incompletely
   on the following points: [list].

3. I therefore appeal under Section 19(1) and pray that the PIO be directed
   to supply the records sought within the time fixed by you.

4. I draw attention to Section 19(8)(a)(i) on costs and Section 20(1) on
   penalties for unreasonable delay.

Yours faithfully,
Signature
Name    : ___________________
Address : ___________________
Date    : ___________________

• swavlambancard.gov.in: Unique Disability ID portal.
• disabilityaffairs.gov.in: Department of Empowerment of Persons with Disabilities.
• socialjustice.gov.in: Ministry of Social Justice and Empowerment.
• The Rights of Persons with Disabilities Act, 2016: legal foundation.
• The Rights of Persons with Disabilities Rules, 2017: procedure for certification.
• The Right to Information Act, 2005, Sections 6(1), 7(1) and 19(1).

The RPwD Rules fix a window: the medical authority is to assess the applicant within a reasonable time, typically 1 to 3 months. State protocols often fix 30 days. The RTI for the applicable Standard Operating Procedure lets you compare the actual delay with the published timeline.

Yes, the RPwD Rules allow re-evaluation. First, get the medical-board minutes through this RTI; then file a re-evaluation request before the State Commissioner for Persons with Disabilities with the minutes attached.

Ask in your RTI for the bridging document between UDID and the State pension register. Many State portals require a separate scheme application even after UDID issue; the RTI helps confirm whether your file moved to the pension cell or not.

Yes. Attach proof of guardianship (birth certificate / Aadhaar showing relationship). The PIO will treat the request as one made by a lawful guardian.

The record concerning your own assessment is yours. Any record of any other patient is protected. The PIO may share only your file in entirety; for any other person on the same board, the PIO must redact identifying details under Section 10.

• AI RTI Drafter: builds a customised letter in 60 seconds.
• Sample RTI index: full library.
• First appeal guide: Section 19(1) procedure.
• Sample RTI: hospital records: clinical cousin.
• Sample RTI: pension: benefit-linked cousin.
• Sample RTI: scholarship delay: another welfare cousin.

Last reviewed: 9 May 2026

Sources verified against the Rights of Persons with Disabilities Act, 2016, the Rights of Persons with Disabilities Rules, 2017, the RTI Act, 2005, and the DEPwD portal as on 9 May 2026.