Direct answer. If a passport application is stuck beyond the time-line on https://passportindia.gov.in, file a free RTI to the PIO of the Regional Passport Office asking for the police verification status, any deficiency note and the expected printing date. The PIO must reply in 30 days.
Drafting notes. This is a sample application. Customise each item before filing. See Guide for applicants for procedure, fee, and appeal path. After 14 November 2025, requests seeking information about a named individual engage Section 8(1)(j) as amended by Section 44(3) of the Digital Personal Data Protection Act, 2023. See the practitioner note for the test the Public Information Officer must apply.
To,
The Public Information Officer
Regional Passport Office
[Full Address, Pin Code]
Sub: Request for information under Section 6(1) of the RTI Act, 2005,
regarding pending passport application file number ____________.
Sir / Madam,
I had applied for issue / re-issue of passport on ____________ vide
file number ____________ at the [Passport Seva Kendra / Post Office
PSK / RPO]. The passport has not been received within the time-line
mentioned on the Passport Seva website. I seek the following
information.
Application particulars:
File number / ARN: ____________
Date of submission: ____________
Type (fresh / re-issue / Tatkal): ____________
PSK or RPO of submission: ____________
Information sought:
[1] Current status of file number ____________ as on the date of
this RTI.
[2] Certified copy of the police verification report received in
your office, with date of receipt. If pending, the date of
forwarding to the police authority.
[3] Reasons in writing for delay beyond the time-line on
https://passportindia.gov.in for this category of application.
[4] Whether any deficiency or query has been raised on my file. If
yes, the date of communication to me and the reply received.
[5] Date by which the passport is expected to be printed and
despatched.
[6] Names, designations and office addresses of officers handling
my file.
[7] Names of officers whose assistance is sought by the PIO under
Section 5(4) of the RTI Act.
Application fee of Rs 10 is enclosed in the form of Indian Postal
Order. Please send the information to the address below.
Yours faithfully,
[Signature]
[Name, file number, address]
[Phone, email]
[Date]
[Date]
To,
The First Appellate Authority
[Public Authority Name]
[Address]
Sub: First appeal under Section 19(1) of the RTI Act, 2005, against
the order of the PIO dated [____] / against deemed refusal
under Section 7(2), in respect of my RTI dated [____].
Sir / Madam,
1. I had filed an RTI application dated [____] seeking the
information described in the enclosure (Annexure A).
2. The PIO has [refused / not replied / partly replied] vide letter
dated [____]. The reply does not satisfy the requirements of
Sections 7(8) and 8 of the RTI Act, 2005, for the reasons set
out below.
3. Grounds of appeal:
(a) The reply does not record reasons for refusal, contrary to
Section 7(8) and Section 19(5).
(b) The PIO has not applied Section 8(2) public-interest
balancing.
(c) Severable parts under Section 10 have not been supplied.
(d) [add specific factual grounds].
4. Prayer: I pray that the FAA may be pleased to direct the PIO to
supply the information sought, free of cost under Section 7(6),
and to record findings on PIO conduct.
Yours faithfully,
[Name and signature]
[Address, phone, email]
Both, in parallel. The RPO holds the application file; the local police district holds the police verification record. The RPO RTI gets you the file status; the police RTI gets you the verification status.
Verification reports relating to your own application are disclosable on RTI. Records of other applicants are restricted under Section 8(1)(j).
RTI exposes the bottleneck. Once the bottleneck is on paper, internal escalation, social media and the consular grievance officer move faster.
Last reviewed: 9 May 2026. Sources verified: statutory references and portal links cross-checked on 9 May 2026.