§18 complaint is separate from §19 appeals. Use it when the issue is institutional, not just one denied RTI.
Complainant name + address
Public authority complained against
Specific failures alleged (cite section: §4, §5, etc.)
Pattern of non-compliance with dates
Documentary evidence
Reliefs sought (compliance order + penalty)
Date + signature
Where to submit
IC office (CIC for central, SIC for state PAs).
Fee
Timeline
IC convenes inquiry. Can take 6-18 months.
Tips + common mistakes
§18 complains about INSTITUTION; §19 appeals SPECIFIC RTI
Both can run in parallel
IC has §18(2) summon power for evidence
Complaints often catalyze policy change
Forms get “lost”, “incomplete”, “wrong section” — RTI brings out the actual file noting and officer name, which usually resolves the issue within 15 days.
Auto-fill the PIO + your case: Open the RTI Drafter →
When you submit any RTI-related form, ensure these fields are filled correctly:
Applicant name — exactly as on Aadhaar / PAN / Voter ID
Postal address — for the PIO to send the reply by Speed Post
Phone + email — optional but recommended for clarification
Subject of request — one-line description (≤ 250 chars)
Specific records sought — itemised list, NOT free-form questions
Fee mode — IPO / court-fee / DD / online / BPL exemption
Date + signature — applicant's full signature with date
Severance + transfer clauses — quote §10(1), §10(2), §6(3) of RTI Act
Common rejection grounds at submission
Wrong state form — many states mandate their own Form A. Check your state's RTI Rules.
Fee not enclosed — non-acceptance memo. ALWAYS include the IPO / receipt.
No applicant signature — return memo. Sign with date.
Multiple subjects in one application — split into separate applications. PIOs can return composite applications.
Vague language — re-frame as “certified copy of [specific document]”, not “everything about my case”.
Citizen action steps if your application is rejected
Day 0 — file with proper IPO / fee + sign + date.
Day 30 — silence by PIO = deemed refusal under §7(2). File §19(1) First Appeal.
Day 60-90 — if FAA fails, escalate to State Information Commission under §19(3).
Use AI RTI Drafter (free, 60 seconds) to auto-generate the form with the correct fee + state form variant.
Citations and sources
Last reviewed: 25 April 2026.