In one line: Under Section 7(8) of the RTI Act, 2005, a Public Information Officer who denies any part of an RTI request must state in writing: the specific sub-clause of Section 8 or Section 9 relied upon, the reasons for the denial applied to your facts, and the name, address, and appeal period for approaching the First Appellate Authority. A reply that fails any of these is a non-speaking order and is appealable on that ground alone.
Did you know? Section 19(5) places the burden of proving that a denial is justified on the PIO, not the applicant. An applicant does not have to show why information should be disclosed — the presumption is disclosure. This inversion of the ordinary rule is built into the Act and binds every Information Commission.
A speaking order on an RTI denial has five mandatory elements:
| Refusal phrase | Why it fails |
|---|---|
| “Denied under Section 8” | No sub-clause = non-speaking order. Appealable on that ground alone. |
| “Confidential” | “Confidential” is not a ground under the Act. The PIO must map it to a statutory clause. |
| “Please see Rule 6 of Department Rules” | Rules cannot override the Act. Only Section 8, 9 or 24 provide exemption. |
| “The information is with another officer” | Section 5(4) and 5(5) make the PIO responsible. Not a ground of denial. |
| “File is voluminous” | CBSE v. Aditya Bandopadhyay — Section 7(9) allows change of form, not refusal. |
| “Personal information” (bare) | 8(1)(j) requires a proportionality and public-activity analysis post DPDP 2025. |
| “Cabinet paper” | Only 8(1)(i) applies. Not a catch-all for every ministerial file. |
When filing a first appeal under Section 19(1), use this paragraph:
The Public Information Officer's reply dated [X] does not comply with Section 7(8) of the RTI Act. The reply does not cite a specific sub-clause of Section 8 or Section 9, does not apply any provision to the facts of this case, and does not consider severance under Section 10 or the public interest override under Section 8(2). Per Section 19(5), the burden of proving that the denial is justified lies on the PIO, and in the absence of a speaking order, the denial must be set aside and the information directed to be disclosed in full.
Before filing the first appeal, run the PIO's reply through this 5-question audit:
For every “No”, you have an appealable ground. Most denials fail at least two of the five.
Partial disclosure without reasons for the withheld portion violates Section 10(1) which requires that the reasons and findings be recorded. Appealable on both Section 7(8) and Section 10(1) grounds.
Yes — and this is a good strategic move. Request in your RTI: “If any exemption is claimed, kindly cite the specific sub-clause, the reasons applied to these facts, and the case law relied upon.” Raises the cost of a bad refusal.
Section 4(2) encourages suo motu disclosure, but if the link doesn't reach the specific information requested, this is a non-speaking response. Ask for the direct URL or file number.
Audit any RTI refusal you have received against the 5-question checklist above. If it fails any one, use the appeal paragraph above and file under the First Appeal template.
Last reviewed on: 20 April 2026