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Credit Card Charges in India: Every Fee Explained (2026)

Indian banks earn more from credit card fees than from interest. Most cardholders never read the schedule of charges and pay 30–40% more than they need to. Here is every charge, what RBI permits, and how to dispute the ones that aren't.

Quick Answer

What RBI Says

The RBI Master Direction — Credit Card and Debit Card – Issuance and Conduct, 2022 (last amended March 2024) governs every fee. Key rules:

Every Charge — What it is and How Much

1. Annual / joining fee

2. Finance charge (interest on revolving credit)

This is the biggest and least-understood charge.

Example: ₹1,00,000 bill. Pay ₹95,000 by due date (5,000 short). Most issuers charge interest on the full ₹1,00,000 for the entire billing cycle — typically ₹3,500+ in one month. RBI Master Direction requires this to be disclosed but few cards make it visible.

The fix: pay 100% of statement balance. Or pay nothing. Never pay 50–95%.

3. Late payment fee

RBI capped this from 1 October 2024:

Statement balance Max late payment fee
Below ₹500 NIL
₹501 – ₹5,000 ₹500
₹5,001 – ₹10,000 ₹750
₹10,001 – ₹25,000 ₹950
₹25,001 – ₹50,000 ₹1,100
Above ₹50,000 ₹1,300

Plus GST 18% on the fee.

The trick: even paying ₹100 of the minimum due avoids the late fee (you become “paid”). Set autopay for at least the minimum amount.

4. Cash advance fee

Avoid completely — almost always cheaper to take a personal loan or use UPI/debit.

5. Foreign transaction markup (FX)

6. Fuel surcharge

7. EMI conversion fee

8. Over-limit fee

9. Cheque/EMI bounce

10. Statement / paper bill fee

11. Card replacement fee

12. Reward redemption fee

13. GST 18%

Charged on every fee above. Mandatory under the Central GST Act + State GST Act. The card issuer cannot waive GST.

What is NOT a Permitted Charge

Step-by-Step: How to Dispute a Charge

Step 1 — Read the MITC

  1. Login to issuer's app or website → Documents → MITC.
  2. Search the disputed charge.
  3. If absent OR amount differs → you have a case.

Step 2 — Raise complaint with issuer

  1. File via app's complaint section OR write to principal nodal officer (every issuer must publish PNO email — RBI requirement).
  2. Quote: “This charge is not in the MITC, in violation of the RBI Master Direction on Credit Cards, 2022.
  3. Attach screenshot of statement + MITC page where the charge should appear.

Step 3 — Wait 30 days

  1. Issuer must resolve in 30 days (RBI Customer Service Framework).
  2. If resolved, get the reversal in writing.
  3. If not resolved or unsatisfied → escalate.

Step 4 — Banking Ombudsman

  1. File at https://cms.rbi.org.in (Complaint Management System).
  2. Free, no lawyer required.
  3. Decision in 30–60 days. Awards up to ₹50 lakh for service deficiencies.
  4. Ombudsman can order reversal + ₹1 lakh compensation for “mental harassment”.

Step 5 — Consumer Court (if amount disputed > ₹1 lakh)

  1. File at e-Daakhil. See: Consumer court guide.
  2. Sue for: refund of charge + interest + compensation + legal costs.
  3. Most card cases settled at first hearing in 3–6 months.

Common Mistakes

FAQs

If I pay the minimum due, am I "safe"?

Only from late fee. Finance charge still applies on the full statement balance, from transaction date. Pay 100% or pay nothing.

No. RBI Master Direction Section 6.6 requires explicit consent for any limit change.

Can I close a card without paying ₹0?

You must pay the outstanding amount before closure is processed. But closure itself is free (no closure fee) and must complete within 7 business days (RBI rule).

Is "no-cost EMI" really no-cost?

Usually no. The “discount” the merchant offers gets eaten by the EMI processing fee + GST. Read the breakup carefully.

I disputed a fraud transaction. How long for refund?

RBI Customer Liability Framework, 2017: report within 3 working days = zero liability, refund within 10 days. After 7 days, your liability rises.

No. Unsolicited cards are banned (RBI 2008). If activated without consent, you can claim refund of all charges + ₹500/day penalty after the date of complaint.

What's the difference between billing date and due date?

Billing date = when statement is generated. Due date = ~21 days later. Pay before due date to avoid charges.

Can I switch issuer for the same card?

Yes (RBI rule, March 2023). Close existing → apply at new issuer. Network (Visa/Mastercard/Rupay) can be different.

Quick Checklist

Sources

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