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Credit Card Charges in India: Every Fee Explained (2026)

Indian banks earn more from credit card fees than from interest. Most cardholders never read the schedule of charges and pay 30–40% more than they need to. Here is every charge, what RBI permits, and how to dispute the ones that aren't.

Quick Answer

What RBI Says

The RBI Master Direction — Credit Card and Debit Card – Issuance and Conduct, 2022 (last amended March 2024) governs every fee. Key rules:

Every Charge — What it is and How Much

1. Annual / joining fee

2. Finance charge (interest on revolving credit)

This is the biggest and least-understood charge.

Example: ₹1,00,000 bill. Pay ₹95,000 by due date (5,000 short). Most issuers charge interest on the full ₹1,00,000 for the entire billing cycle — typically ₹3,500+ in one month. RBI Master Direction requires this to be disclosed but few cards make it visible.

The fix: pay 100% of statement balance. Or pay nothing. Never pay 50–95%.

3. Late payment fee

RBI capped this from 1 October 2024:

Statement balance Max late payment fee
Below ₹500 NIL
₹501 – ₹5,000 ₹500
₹5,001 – ₹10,000 ₹750
₹10,001 – ₹25,000 ₹950
₹25,001 – ₹50,000 ₹1,100
Above ₹50,000 ₹1,300

Plus GST 18% on the fee.

The trick: even paying ₹100 of the minimum due avoids the late fee (you become “paid”). Set autopay for at least the minimum amount.

4. Cash advance fee

Avoid completely — almost always cheaper to take a personal loan or use UPI/debit.

5. Foreign transaction markup (FX)

6. Fuel surcharge

7. EMI conversion fee

8. Over-limit fee

9. Cheque/EMI bounce

10. Statement / paper bill fee

11. Card replacement fee

12. Reward redemption fee

13. GST 18%

Charged on every fee above. Mandatory under the Central GST Act + State GST Act. The card issuer cannot waive GST.

What is NOT a Permitted Charge

Step-by-Step: How to Dispute a Charge

Step 1 — Read the MITC

  1. Login to issuer's app or website → Documents → MITC.
  2. Search the disputed charge.
  3. If absent OR amount differs → you have a case.

Step 2 — Raise complaint with issuer

  1. File via app's complaint section OR write to principal nodal officer (every issuer must publish PNO email — RBI requirement).
  2. Quote: “This charge is not in the MITC, in violation of the RBI Master Direction on Credit Cards, 2022.
  3. Attach screenshot of statement + MITC page where the charge should appear.

Step 3 — Wait 30 days

  1. Issuer must resolve in 30 days (RBI Customer Service Framework).
  2. If resolved, get the reversal in writing.
  3. If not resolved or unsatisfied → escalate.

Step 4 — Banking Ombudsman

  1. File at https://cms.rbi.org.in (Complaint Management System).
  2. Free, no lawyer required.
  3. Decision in 30–60 days. Awards up to ₹50 lakh for service deficiencies.
  4. Ombudsman can order reversal + ₹1 lakh compensation for “mental harassment”.

Step 5 — Consumer Court (if amount disputed > ₹1 lakh)

  1. File at e-Daakhil. See: Consumer court guide.
  2. Sue for: refund of charge + interest + compensation + legal costs.
  3. Most card cases settled at first hearing in 3–6 months.

Common Mistakes

If the formal channel fails, escalate via RTI

If disputed credit card charges isn't resolved through the regular complaint route, you can file an RTI to force the public authority to either act or explain in writing why they haven't. The fee is ₹10 (free if you're BPL).

FAQs

If I pay the minimum due, am I "safe"?

Only from late fee. Finance charge still applies on the full statement balance, from transaction date. Pay 100% or pay nothing.

No. RBI Master Direction Section 6.6 requires explicit consent for any limit change.

Can I close a card without paying ₹0?

You must pay the outstanding amount before closure is processed. But closure itself is free (no closure fee) and must complete within 7 business days (RBI rule).

Is "no-cost EMI" really no-cost?

Usually no. The “discount” the merchant offers gets eaten by the EMI processing fee + GST. Read the breakup carefully.

I disputed a fraud transaction. How long for refund?

RBI Customer Liability Framework, 2017: report within 3 working days = zero liability, refund within 10 days. After 7 days, your liability rises.

No. Unsolicited cards are banned (RBI 2008). If activated without consent, you can claim refund of all charges + ₹500/day penalty after the date of complaint.

What's the difference between billing date and due date?

Billing date = when statement is generated. Due date = ~21 days later. Pay before due date to avoid charges.

Can I switch issuer for the same card?

Yes (RBI rule, March 2023). Close existing → apply at new issuer. Network (Visa/Mastercard/Rupay) can be different.

Quick Checklist

Sources

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