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How to file an RTI for electricity bill dispute in Srinagar

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. In Srinagar (Jammu & Kashmir), file your RTI for electricity bill dispute to City DISCOM Sub-Division Officer of Srinagar. Fee: Rs. 10 IPO (state default; verify against Jammu & Kashmir state RTI rules). Online portal: https://www.smcsrinagar.org/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Srinagar)

City Srinagar (Jammu & Kashmir)
Subject RTI for electricity bill dispute
Municipal body Srinagar Municipal Corporation (SMC)
City context SMC has 74 wards in 4 zones
Target office City DISCOM Sub-Division Officer of Srinagar
Online portal https://www.smcsrinagar.org/
State portal Jammu & Kashmir state RTI hub
Reply window 30 days (§7(1) RTI Act 2005)
Statutory anchor Electricity Act 2003 §42; CGRF mandatory before consumer court

Why this page exists

The general guide on RTI for electricity bill dispute covers the full template, decision steps, case law and FAQs. This page focuses on the Srinagar-specific bits: which municipal department to file at, what fee mode Srinagar Municipal Corporation (SMC) accepts, the local portal (if any), and where to escalate within Jammu & Kashmir.

Filing in Srinagar — 4 steps

  1. Identify the office. City DISCOM Sub-Division Officer of Srinagar typically sits at Srinagar Municipal Corporation (SMC) headquarters or the relevant zonal office.
  2. Pay the fee: Rs. 10 IPO/cash; check the Jammu & Kashmir hub for any state-specific fee.
  3. File: online via https://www.smcsrinagar.org/ OR by Speed Post to Srinagar Municipal Corporation (SMC) (with acknowledgment).
  4. Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

  1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Srinagar Municipal Corporation (SMC)).
  2. Day 75-76: file Second Appeal to the Jammu & Kashmir State Information Commission.
  3. Parallel pressure: Use the Srinagar Municipal Corporation (SMC) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Srinagar-specific tips

Sources

Last reviewed: 25 April 2026.