How to file an RTI for pothole / road not repaired in Delhi

How to file an RTI for pothole / road not repaired in Delhi

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

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Direct answer. In Delhi (Delhi), file your RTI for pothole / road not repaired to Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer). Fee: Rs. 10 IPO (state default; verify against Delhi state RTI rules). Online portal: https://mcdonline.nic.in/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Delhi)

City	Delhi (Delhi)
Subject	RTI for pothole / road not repaired
Municipal body	Municipal Corporation of Delhi (MCD)
City context	MCD covers 12 zones; New Delhi area falls under NDMC separately
Target office	Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer)
Online portal	https://mcdonline.nic.in/
State portal	Delhi state RTI hub
Reply window	30 days (§7(1) RTI Act 2005)
Statutory anchor	PWD Manual; municipal liability for accident-causation

Why this page exists

The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Delhi-specific bits: which municipal department to file at, what fee mode Municipal Corporation of Delhi (MCD) accepts, the local portal (if any), and where to escalate within Delhi.

Filing in Delhi — 4 steps

Identify the office. Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer) typically sits at Municipal Corporation of Delhi (MCD) headquarters or the relevant zonal office.
Pay the fee: Rs. 10 IPO/cash; check the Delhi hub for any state-specific fee.
File: online via https://mcdonline.nic.in/ OR by Speed Post to Municipal Corporation of Delhi (MCD) (with acknowledgment).
Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Municipal Corporation of Delhi (MCD)).
Day 75-76: file Second Appeal to the Delhi State Information Commission.
Parallel pressure: Use the Municipal Corporation of Delhi (MCD) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Delhi-specific tips

For city-wide patterns (not just your case), check RTI for pothole / road not repaired in Delhi for the state-level template.
If Municipal Corporation of Delhi (MCD) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

Sources

RTI Act 2005 §§6, 7, 19.
PWD Manual; municipal liability for accident-causation.
Municipal Corporation of Delhi (MCD) citizen-services portal.

Last reviewed: 25 April 2026.

delhi, road-repair, city-service, citizen-rti, rti-template

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