How to file an RTI for drainage / waterlogging in Bengaluru

How to file an RTI for drainage / waterlogging in Bengaluru

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

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Direct answer. In Bengaluru (Karnataka), file your RTI for drainage / waterlogging to Bruhat Bengaluru Mahanagara Palike (BBMP) (Storm-Water Drains Cell). Fee: Rs. 10 IPO (state default; verify against Karnataka state RTI rules). Online portal: https://bbmp.gov.in/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Bengaluru)

City	Bengaluru (Karnataka)
Subject	RTI for drainage / waterlogging
Municipal body	Bruhat Bengaluru Mahanagara Palike (BBMP)
City context	BBMP has 198 wards, divided into 8 zones
Target office	Bruhat Bengaluru Mahanagara Palike (BBMP) (Storm-Water Drains Cell)
Online portal	https://bbmp.gov.in/
State portal	Karnataka state RTI hub
Reply window	30 days (§7(1) RTI Act 2005)
Statutory anchor	CPHEEO storm-water drainage manual; NDMA flood guidelines

Why this page exists

The general guide on RTI for drainage / waterlogging covers the full template, decision steps, case law and FAQs. This page focuses on the Bengaluru-specific bits: which municipal department to file at, what fee mode Bruhat Bengaluru Mahanagara Palike (BBMP) accepts, the local portal (if any), and where to escalate within Karnataka.

Filing in Bengaluru — 4 steps

Identify the office. Bruhat Bengaluru Mahanagara Palike (BBMP) (Storm-Water Drains Cell) typically sits at Bruhat Bengaluru Mahanagara Palike (BBMP) headquarters or the relevant zonal office.
Pay the fee: Rs. 10 IPO/cash; check the Karnataka hub for any state-specific fee.
File: online via https://bbmp.gov.in/ OR by Speed Post to Bruhat Bengaluru Mahanagara Palike (BBMP) (with acknowledgment).
Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Bruhat Bengaluru Mahanagara Palike (BBMP)).
Day 75-76: file Second Appeal to the Karnataka State Information Commission.
Parallel pressure: Use the Bruhat Bengaluru Mahanagara Palike (BBMP) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Bengaluru-specific tips

For city-wide patterns (not just your case), check RTI for drainage / waterlogging in Karnataka for the state-level template.
If Bruhat Bengaluru Mahanagara Palike (BBMP) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

Sources

RTI Act 2005 §§6, 7, 19.
CPHEEO storm-water drainage manual; NDMA flood guidelines.
Bruhat Bengaluru Mahanagara Palike (BBMP) citizen-services portal.

Last reviewed: 25 April 2026.

bengaluru, drainage, city-service, citizen-rti, rti-template

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