How to file an RTI for electricity bill dispute in Agra

How to file an RTI for electricity bill dispute in Agra

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

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Direct answer. In Agra (Uttar Pradesh), file your RTI for electricity bill dispute to City DISCOM Sub-Division Officer of Agra. Fee: Rs. 10 IPO (state default; verify against Uttar Pradesh state RTI rules). Online portal: https://nnagra.org/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Agra)

City	Agra (Uttar Pradesh)
Subject	RTI for electricity bill dispute
Municipal body	Agra Nagar Nigam (ANN)
City context	ANN has 100 wards across 4 zones
Target office	City DISCOM Sub-Division Officer of Agra
Online portal	https://nnagra.org/
State portal	Uttar Pradesh state RTI hub
Reply window	30 days (§7(1) RTI Act 2005)
Statutory anchor	Electricity Act 2003 §42; CGRF mandatory before consumer court

Why this page exists

The general guide on RTI for electricity bill dispute covers the full template, decision steps, case law and FAQs. This page focuses on the Agra-specific bits: which municipal department to file at, what fee mode Agra Nagar Nigam (ANN) accepts, the local portal (if any), and where to escalate within Uttar Pradesh.

Filing in Agra — 4 steps

Identify the office. City DISCOM Sub-Division Officer of Agra typically sits at Agra Nagar Nigam (ANN) headquarters or the relevant zonal office.
Pay the fee: Rs. 10 IPO/cash; check the Uttar Pradesh hub for any state-specific fee.
File: online via https://nnagra.org/ OR by Speed Post to Agra Nagar Nigam (ANN) (with acknowledgment).
Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Agra Nagar Nigam (ANN)).
Day 75-76: file Second Appeal to the Uttar Pradesh State Information Commission.
Parallel pressure: Use the Agra Nagar Nigam (ANN) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Agra-specific tips

For city-wide patterns (not just your case), check RTI for electricity bill dispute in Uttar Pradesh for the state-level template.
If Agra Nagar Nigam (ANN) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

Sources

RTI Act 2005 §§6, 7, 19.
Electricity Act 2003 §42; CGRF mandatory before consumer court.
Agra Nagar Nigam (ANN) citizen-services portal.

Last reviewed: 25 April 2026.

agra, electricity-bill, city-service, citizen-rti, rti-template

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