In one line: Section 7 forces every Public Information Officer to either supply the information or refuse it in writing within 30 days. If the request concerns the life or liberty of a person, the deadline drops to 48 hours. Miss the deadline, and the information must be supplied free of charge — that is the law's built-in penalty for delay.
The 30-day clock is the single most powerful protection in the RTI Act. It does not depend on the goodwill of the officer; it runs automatically from the day the application is received. Every other right in the Act — appeal, penalty, compensation — flows from this deadline. Understanding it is the difference between a productive RTI and an open-ended file in a drawer.
Section 7(1) says the PIO must dispose of your request within 30 days — either by supplying the information or by rejecting it with reasons. There is a separate 48-hour rule for information that concerns the life or liberty of a person — for example, a missing person, an unrecorded FIR, a patient's own medical records from a government hospital, an undertrial seeking their own case papers. If the request involves a third party, the timeline stretches to 40 days under Section 11.
Section 7(3) says the PIO must inform you of any further fee (printing, CD, postage) before charging it. Section 7(5) waives the application fee for BPL applicants. Section 7(6) is the citizen's strongest tool: if the PIO blows the 30-day deadline, the information must be supplied without further fee. Section 7(8) says every rejection must be a “speaking order” — citing the exact sub-clause relied on, applying it to the facts, and telling you the appeal route. Section 7(9) allows the PIO to change the form of disclosure (offer inspection instead of photocopies, for example) but does not permit outright refusal.
“Where information sought for concerns the life or liberty of a person, the same shall be provided within forty-eight hours of the receipt of the request.” — Proviso to Section 7(1), RTI Act, 2005 1)
The 30-day rule under 7(1) requires disposal — that is, a complete and reasoned reply. An incomplete reply does not stop the clock; it is treated as a partial refusal and is appealable under Section 19(1) on day 31.
No. The Rs 10 application fee is the entry fee under Section 6 and is not refunded. What is waived under 7(6) is the further fee — photocopying, CD, postage — that the PIO would otherwise have charged for the information itself.
No. The Supreme Court in CBSE v. Aditya Bandopadhyay (2011) held that 7(9) allows only a change of form — typically, inspection in place of photocopies. Outright refusal under 7(9) is illegal and is a recognised ground for the first appeal.
Last reviewed on: 15 May 2026 — RTI Wiki editorial team.