In one line: Section 18 gives any person the right to complain directly to the Information Commission (CIC or SIC) about specified procedural and systemic failures — without going through the first-appeal stage. It is the alternative to Section 19 appeals, used when the PIO's failure is procedural rather than substantive.
| Scenario | Use |
|---|---|
| PIO gave a reasoned refusal you disagree with | Section 19 first appeal |
| PIO refused to accept the application | Section 18 complaint (18(1)(b)) |
| PIO gave knowingly false information | Section 18 complaint (18(1)(e)) |
| Department has no designated PIO | Section 18 complaint (18(1)(a)) |
| Fee demanded is excessive | Either, but 18(1)(d) is faster |
| Systemic non-compliance with Section 4 | Section 18 complaint |
| PIO reply is non-speaking on merits | Section 19 — speaking-order is a Section 7(8) issue |
Section 18(2) grants the Commission powers of a civil court for inquiry:
These are substantive powers. Use Section 18 when the Commission needs to investigate, not just review.
Complaint under Section 18(1) of the RTI Act, 2005 to the
[Central / State] Information Commission against
[public authority / officer].
Grounds:
(i) [18(1)(a)/(b)/(c)/(d)/(e)/(f) — cite specific clause]
(ii) [Facts with dates and documents referenced]
(iii) [Systemic concern, if any]
Prayer:
(a) An inquiry under Section 18(2) into the above.
(b) Direction to produce records under Section 18(3).
(c) Appropriate relief including Section 20 penalty on
the erring officer, if mala fides are established.
Last reviewed on: 21 April 2026